Purchasing notice

Terms of payment

You can choose the following two payment methods to pay for the product.

● Credit card payment.

We support Visa,MasterCard,JCB,American Express and more.

If you encounter any problems during the payment process, please contact us by email or phone.

● Bank transfer wire transfer.

If you choose this payment route,please contact us by email or phone in advance.

About return and exchange

We do not accept cancellations or changes to the order content after the product is delivered. Please confirm before ordering or contact us in time.

If the product is damaged or defective in transit, please contact us in time, we will do replacement and return procedures for you according to the situation.

About the freight

The product price is not include the freight price (Japan, Mainland China, Hong Kong, China free of freight).

Please email us before placing your order to confirm delivery costs for your country and region.

About the delivery

We will deliver the goods within 2-3 days after receiving your payment.

We will choose to ship the products from Japan or Mainland China according to the number of products in stock.

We will inform you of the tracking method by email after shipment.

Similarly, we will confirm with you via email within 24 hours if the product you ordered is in short supply or has logistics problems.

Contact us

Mailbox: sales@panther-bike.com

               support@panther-bike.com

Telephone: 81+048-708-0951 (JAPAN)

            86+022-6088-8025 (CHINA)